Protection of Your Personal Data

Alpes Taxis Transports places particular importance on protecting your personal data and respecting your privacy.

This Privacy Policy explains what personal data may be collected when you use our website, the purposes for which it is processed, how long it is retained and the rights you have regarding your personal information.

It applies in particular to contact enquiries, quotation requests, transport bookings and the use of your customer account.

Data Controller

ALPES TAXIS TRANSPORTS SARL

Contact Person Madger Abdesselem
Address Le Cassiopée No. 2
73550 Méribel – France
Contact info@alpestaxistransports.com

Personal Data Collected

When you use our website and services, we may collect the following information:

  • Identification details: surname, first name and, where applicable, company name.
  • Contact details: postal address, email address and telephone number.
  • Information relating to quotation requests and bookings: dates, times, departure and arrival locations, number of passengers and any specific requirements.
  • Information required to manage customer accounts and monitor the services provided.
  • Technical data necessary for the operation and security of the website.

We limit the information requested to what is necessary to process your enquiry or provide our services.

Purposes and Legal Bases of Processing

Personal data may be used for the following purposes:

  • Responding to enquiries and contact requests.
  • Preparing quotations and processing booking requests.
  • Organising and providing transport services.
  • Managing customer accounts, business relationships and service follow-up.
  • Complying with legal, accounting and tax obligations.
  • Ensuring the security and proper functioning of the website.

Depending on the processing activity, the legal basis may be the performance of a contract or pre-contractual measures, compliance with a legal obligation, the company's legitimate interests or your consent where required.

Recipients of Personal Data

Personal data is made available to authorised Alpes Taxis Transports personnel, within the limits of their responsibilities and the requirements of providing the requested services.

Data may also be shared with technical or professional service providers acting on behalf of the company, as well as transport partners when necessary to organise your journey.

Personal data is not sold to third parties.

Data Retention Period

Personal data is retained for a period proportionate to the purposes for which it was collected, taking into account applicable legal obligations.

Data relating to contact enquiries, quotations, bookings, customer accounts and invoicing documents may be subject to different retention periods.

At the end of the applicable retention period, data is deleted or, where necessary, archived with restricted access for the legally required period.

Your Personal Data Rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights, subject to applicable conditions:

  • The right to access your personal data.
  • The right to rectify inaccurate data.
  • The right to erasure in cases provided for by law.
  • The right to restrict processing.
  • The right to object to certain processing activities.
  • The right to data portability where applicable.
  • The right to withdraw your consent at any time when processing is based on consent.

To exercise your rights, please contact: info@alpestaxistransports.com .

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr .

Cookie Management

What Is a Cookie?

A cookie is a small file stored on your computer, tablet or smartphone when you visit a website.

Cookies can remember certain information to make browsing easier and enable the website to function properly.

What Types of Cookies May Be Used?

  • Technical cookies: necessary for the operation of the website and the management of user sessions.
  • Preference cookies: used, in particular, to remember your preferred language.
  • Analytics cookies: used, where applicable, to analyse website traffic and visitor activity.
  • Third-party cookies: which may be used when external content or services are integrated into the website.

Consent and Retention Period

Cookies that are strictly necessary for the operation of the website do not require prior consent.

Non-essential cookies that require consent are only placed after you have given your agreement. You may refuse their use or withdraw your consent at any time.

Cookie retention periods depend on their purpose and must comply with applicable regulations and recommendations.

Data Security

Alpes Taxis Transports implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or accidental disclosure.

Updates to This Privacy Policy

This Privacy Policy may be updated to reflect changes in regulations, technology or the services offered by Alpes Taxis Transports.

We encourage you to review this page regularly.